Offers & referrals · Plus and Pro
Salon offers that bring people in without giving the shop away
Set up salon offers, coupons and a referral program once, and Frizzi applies the rules at the till: who can use it, when, on which services, and never two discounts where you meant one. Everything stays off until you switch it on.
- Coupon codes with limits, dates and branches
- Referral rewards only after 7 days
- The till says which discount won, and why
App offers · every plan
Stand out with an offer in the Frizzi app
App offers are in every plan, Basic included. Make one as a percent off (1–90%, with an optional most) or a flat amount, then decide when it runs: a minimum bill, first visits only, some services, some branches, chosen weekdays and a time window, a first and last day. “20% off colour, weekdays 11 am to 4 pm” is one offer.
Each offer shows as Live, Scheduled, Ended or Off. Clients see it on your salon in the Frizzi app and when they book; when that booking is billed, the till applies it. The client app is coming soon to Google Play and the App Store, so app offers start reaching clients once it is out.
- Percent or flat, with a cap
- By day, hour, service and branch
- Applied at the till when the booking is billed
Coupon codes · Plus
Coupon codes that check their own rules
Make a code like DIWALI20: percent off (1–90%, with an optional most) or rupees off. Add the rules you need: a minimum bill, dates, total uses, uses per client (1 to start), some services, some branches, new clients only, and whether it shows in the Frizzi app. At the till, reception types the code and the server checks it for this client and this bill.
| When… | What Frizzi does |
|---|---|
| The code can’t be used | The till says why in plain words: “This coupon ended on 30 Nov.” or “This client has already used this coupon.” |
| The bill is too small for it yet | It stays on the bill and works once the bill reaches the minimum |
| Someone tries two coupons | Not allowed: one coupon or referral code per bill |
| A coupon meets an app offer | Never both; the bigger one is used |
| A coupon meets a member discount | The bigger one, unless you set that coupon to work with member discounts |
| A member discount meets an app offer | Only one applies (spend levels too), whichever takes off more |
| Reception has a discount limit | Coupons don’t count against it |
| GST is worked out | The coupon comes off first, so the taxable value and the tax are lower |
| The bill is cancelled | The use comes back and the client can use the code again |
The bill and receipt name the code, for example “Diwali 20% off DIWALI20 (−₹200)”. Coupons are hidden while the till is offline, because the server has to check them.
Next-visit coupon · Plus
A reason to come back, sent as they leave
Switch on the next-visit coupon and every client with a saved number gets a personal coupon after each bill. Only they can use it, once, from the next day for as long as you choose: 10% off for 30 days to start.
It reaches them as a message: in the Frizzi app, on WhatsApp, or through the desk’s tap-to-send list, as your messaging settings say. It isn’t printed on the bill. Because it’s an offer, it goes only to clients who said yes to offers, and counts towards the one-offer-a-week limit. A newer coupon replaces an unused older one, and cancelling the bill takes it away.
- Personal, one use, from tomorrow
- 10% for 30 days, or your own numbers
- Only to clients who said yes to offers
Sample messages
Referral program · Plus
A referral program that rewards only real new clients
Every client gets their own code, like PRIYA7KQ, and a link to share on WhatsApp from their profile or the Frizzi app. Their friend gets money or a percent off their first bill. The client who referred them gets wallet money or points.
The reward waits 7 days after the friend’s bill and is called off by a refund or a cancellation, so nobody earns for a visit that didn’t stick; a bill left to pay later waits until it is paid. You set the most rewards one client can get in a month (5 to start). A code works only on a first visit, once per friend, never on the referrer’s own number, and never with an app offer or a member discount.
The code works at the till; the share link opens your salon in the Frizzi app, which is coming soon.
- A code and a link for every client
- Reward after 7 days, if the bill stands
- Monthly limit per client, 5 to start
Screens
Every kind of offer, on its own page
Real Frizzi screens on sample data. Tap one to see it larger.
Happy hours and cashback · Plus
Cashback that fills your quiet hours
Tuesday afternoons empty? Give money back into the wallet on bills in the hours you choose, and clients have a reason to come then, and a reason to come back.
Your days, your hours
1–100% back, with an optional most per bill and a minimum bill, on chosen weekdays and hours, for some services or the whole bill, at some branches. When several rules fit, the one giving most counts.
Back as bonus money
The share of what they paid by cash, UPI or card goes into their wallet as bonus money. Wallet money, vouchers and the tip don’t earn cashback.
Undone if the bill is
Cancel the bill and the cashback goes back; a refund takes back its share. Cashback already spent stays spent, and no due is made up.
Wallet top-up bonus · Plus
“Add ₹10,000, get ₹2,000”: money up front, on your terms
Set steps like “adds at least ₹5,000 → bonus ₹750” and “adds at least ₹10,000 → bonus ₹2,000”. When a client adds money at the desk, the biggest step they reach gives its bonus.
Bonus money is kept apart from what they paid: the wallet says “₹500 of the wallet is bonus money”, it is spent first, and it can end after the months you choose (the same rule covers cashback and referral rewards). Only the money actually paid goes in the cash tally, and undoing a top-up takes its bonus back first.
In your books a top-up isn’t a sale; GST is charged when the money is spent. Spending bonus money shows in profit and loss as “Less wallet bonus & cashback spent”, so your sales aren’t inflated.
- Steps you choose
- Bonus spent first, and can expire
- Kept apart in the wallet and in profit
Sample steps
Welcome bonus · Plus
A welcome that new clients notice
Points or a coupon
Give new clients welcome points (with loyalty points switched on) or a one-time coupon: rupees or percent off, a minimum bill and how many days it lasts.
Wherever they first appear
Added at the desk, billed at the till under a new number, booked in the Frizzi app, joined the queue or waitlist, or signed up on the reception tablet.
Once per number, ever
Each mobile number gets the welcome bonus once at your salon, so nobody collects it twice by signing up again.
How it works
Your first offer in four steps
Pick the kind
An app offer, a coupon, referral, happy hours, a top-up bonus or a welcome bonus. Each has its own page under Offers & loyalty.
Set the rules
Amount, dates, days and hours, services, branches and limits. Leave a rule empty and it doesn’t apply.
Switch it on
It works at the till at once. Switching it off stops it at once too.
See what it did
The Coupons and referral codes, Referrals and Wallet top-ups reports show every bill, client and rupee.
FAQ
Questions
Can a client use two coupons on one bill?
No. One coupon or referral code per bill. A coupon never goes with an app offer either: the bigger one is used, and the till says which won.
Does a coupon work with a membership discount?
Only if you tick “works with a member discount” on that coupon. Otherwise the bigger of the two is used.
How is GST worked out when a coupon is used?
The coupon comes off before GST, so the taxable value is lower and the 5% GST on services is charged on the lower price. The bill shows the code and what it took off.
When does the referrer get their reward?
Seven days after their friend’s first bill, if that bill wasn’t cancelled or refunded and nothing is left to pay on it. Over the monthly limit (5 to start), no reward is given.
Is cashback or bonus money counted as a sale?
No. Like wallet money it isn’t a sale when given. The bill where it is spent is a normal tax invoice, and profit and loss shows bonus money spent as a reduction in sales. Ask your CA if you want to check how your books treat it.
Which plan has offers?
App offers are in every plan, Basic included. Coupons, the next-visit coupon, referral, happy hours, the top-up bonus and the welcome bonus come with Plus (₹799 a branch a month plus GST) and Pro. See pricing.
From the Frizzi guides
Guides on this
How to grow repeat clients at your salon
Grow repeat clients at your salon: rebook before they leave, remind them when they are due, win back the ones drifting away and measure who comes back.
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Clients & loyaltyLoyalty points vs memberships: which one should your salon run?
Loyalty points vs memberships for salons: what points, paid plans, spend levels, cashback, wallet bonuses and referrals each cost, and which ones work together.
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Money & the counterPricing salon services: cost, margin and when to raise prices
Pricing salon services the right way: product cost per service, stylist time and commission, rent per chair-hour, margin and GST, with a worked colour example.
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