Your account
Delete your account
You can delete your account yourself, inside the app, at any time. Here is how, and what happens to your data. This applies to the Frizzi app and the Frizzi Business app, both made by Frizzi.
The Frizzi app (for clients)
- Open the Frizzi app and sign in.
- Go to Profile.
- Tap Delete my account, then Delete account.
What is deleted: your app login, at once, on every device.
What is kept: each salon keeps its own record of your visits and bills, as tax law requires. If you sign up again with the same number, you will see that history again.
Frizzi Business (for salons and staff)
- Open Frizzi Business and sign in.
- Go to More.
- Tap Delete my account, then Delete account.
What is deleted: you are signed out on every device at once, and your login is deleted within 30 days.
What is kept: the salons you work at keep their own records of bills, attendance and pay, as the law requires. If you own a salon, we call you first about your salon and its data, and you can download all of it before it goes.
Can’t open the app?
Email hello@frizzi.app from any address with the subject “Delete my account”, and tell us the mobile number you sign in with and which app you use. We will confirm the request with you, then delete the account as described above.
To ask a salon to delete or change the records it keeps about you, contact the salon. See our privacy policy for your rights.